How does it work?
Access to the 1:am room via WhatsApp and a web app. The room writes up what you’ve discussed, notices threads over time, and keeps your memories all in one place.
What’s different from other AIs?
Most AIs are general. The 1:am room is a specialist, built with one thing in mind: to help you see clearer and get out of your head. And because it remembers across sessions, the more it sees, the better it gets at spotting what you can’t.
Do I need to download anything?
If you’ve got WhatsApp already installed, there’s nothing to download. The app is web-based. Add it to your home screen, and you’ll be taken straight to your diary, threads, memories, and account.
Is this therapy?
No, the 1:am room is not therapy, or a substitute for it, although you may want to use it alongside therapy. The room may offer reads of your situation, which are yours to take or leave.
What happens after the free trial?
Your subscription starts automatically and you’re charged £19.99 for the month ahead. That happens by default, so if you don’t want it, cancel before day 7 and you won’t be charged. We’ll remind you before the first payment.
How do I cancel?
In the app, under account. Or directly through Onelink, using the link in your confirmation email. You’ll keep access until the end of the month you’ve paid for.
Can I get a refund?
If you’re in the UK, EU or EEA, you have a statutory right to a full refund within 14 days of your payment. Separately, a refund may be issued at any time within 60 days of a payment, considered case by case. Refunds are issued by Onelink, our merchant of record.
Is there a limit on how much I can use it?
Message as much as you like. There’s no strict limit. We do operate a fair usage policy though. If your messaging falls significantly outside normal use, we’ll let you know.
What happens to what I tell it?
The conversation lives in WhatsApp. Your diary, threads, and memories are held in a secure database and shown in the app.
Which countries can I use it in?
The 1:am room is available in most countries, with some exclusions. If yours isn’t listed at checkout, we don’t support it yet. You can also message in your native language, and the room will respond in the same.